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Privacy Policy

PersoMIX values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website [https://persomix.com] ("Site"), create an account, place an order, subscribe to our newsletter, or otherwise interact with our services.

1. Information We Collect

We collect the following types of information:

a. Personal Information

You may provide us with personal data such as:

  • Name, email address, phone number
  • Billing/shipping address
  • Account login details
  • Payment details (handled via secure third-party gateways)

b. Account & Order Information

We retain order history, preferences, and user accounts to offer a personalized experience and facilitate customer service.

c. Newsletter & Communications

If you sign up for our newsletter, we collect your email address and communication preferences. You can unsubscribe at any time.

d. Cookies & Analytics

We collect anonymous usage data via cookies and third-party tools (e.g., Google Analytics) to understand browsing behavior, improve services, and offer personalized recommendations.

2. How We Use Your Information

We use your information to:

  • Fulfill and manage orders
  • Communicate with you about products and services
  • Send marketing emails (with your consent)
  • Customize and improve your experience
  • Analyze usage data and optimize our platform
  • Comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies to:

  • Keep you signed in
  • Maintain your cart and preferences
  • Measure performance
  • Serve relevant ads

You can manage or disable cookies in your browser settings. For more details, see our Cookie Policy.

4. Sharing Your Information

We do not sell your personal data. We may share it with:

  • Service providers (e.g., payment processors, shipping providers)
  • Analytics and marketing tools
  • Legal authorities, if required

All partners are contractually obligated to protect your data.

5. Data Retention and Security

We retain your data as long as necessary for our business operations, legal compliance, or until you request deletion. We implement industry-standard security measures to protect your data, but no method is 100% secure.

6. Your Privacy Rights

a. General Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct or update information
  • Request deletion ("right to be forgotten")
  • Restrict or object to data processing
  • Request a copy of your data (data portability)

To exercise any of these rights, contact us at privacy@persomix.com.

7. GDPR Notice (For EU/EEA Users)

If you reside in the European Union (EU) or European Economic Area (EEA), your personal data is protected under the General Data Protection Regulation (GDPR).

We process your data only:

  • With your consent
  • To fulfill a contract
  • To meet legal obligations
  • When in our legitimate interest (and not overridden by your rights)

You have the right to lodge a complaint with your local data protection authority if you believe we have violated GDPR.

8. CCPA Notice (For California Residents)

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

  • Know what personal information we collect and how we use it
  • Request access to and deletion of their personal data
  • Opt out of the sale of their data (we do not sell your data)
  • Receive equal service regardless of privacy choices

To submit a CCPA request, email privacy@persomix.com with the subject “CCPA Request”.

9. Children’s Privacy

Our Site is not intended for children under 13. We do not knowingly collect data from children. If you believe we have, please contact us so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Effective Date." Continued use of our Site constitutes your acceptance of the updated terms.

11. Contact Us

If you have any questions or privacy concerns, please contact:

PersoMIX